Careers

Reporting into the Management team you are responsible for exceeding our customers' expectations by delivering outstanding service throughout the store, ensuring that you always deliver the very highest standard of pet care and build strong working relationships within the store team and with our customers. You will actively seek to grow your knowledge and expertise for the benefit of our customers and their pets.

You'll exceed our customers' requirements by:

Welcoming every customer to the store.

• Approaching all customers, building rapport to establish their pet care requirements.
• Sharing your skills and knowledge with customers to help them provide the best possible care for their pets.
• Actively seeking opportunities to increase sales at all times.
• Completing sales correctly and efficiently at the till, and personally ensuring that every customer leaves the store with a fantastic farewell.

You'll maintain store presentation standards by:

• Replenishing stock to ensure full availability to meet our customers' shopping expectations.
• Ensuring the store is clean, tidy and safe all the time.
• Assist the management team in date checking, out of stocks, overstocks and general stock presentation.
• You'll ensure we are a responsible pet retailer by:
• Caring for our pets with respect and sensitivity.
• Making pets' needs your priority - even if it means refusing a sale.
• Promoting responsible pet ownership amongst your customers.
• Following company animal welfare policies.

You'll support your own development by:

• Building and developing your personal knowledge of the pets and products we sell in order to share this information with our customers and advise them effectively.

Your approach:

• Passion for animals and their welfare.
• A confident, positive and helpful attitude.
• A desire to genuinely get to know our customers and their pets, building strong relationships.
• Excellent customer focus and communication skills.
• The ability to confidently handle cash and card payments.
• A desire for continued training including product knowledge and pet welfare policies.
• The drive and determination to work equally well as part of a busy team and under your own initiative.

Pay and Benefits:

• Part time, permanent role, salary £10.42 per hour
• 7.5 hours per day, 4 days per week, including Saturday’s.
• Training and Development
• Workplace Wellbeing Initiative
• Profit related pay based on company profits.
• 28 days annual leave including Bank Holidays (pro rota)
• Pension Scheme after 2 months
• Access to Wagestream
• Instant access to a free, 24/7, confidential GP service for all Pedigree colleagues and their family
• Life insurance after 3 months
• Long service awards
• Company sick pay scheme
• Staff discount on Pet Products after 3 monthsycle to work scheme
• Annual flu jabs

PEDIGREE CORPORATE VISION & VALUES

Our Vision

Our passion for pets drives us to offer pet owners the highest quality, best value products through great retailers who care.

Our Values

FOCUSED: We are focused where it matters most with an eye on the detail, quality, and impact of everything we do.

ACCOUNTABLE: We do the right thing and are willing to hold ourselves and each other accountable. Our integrity and transparency create a safe and healthy working environment.

CONNECTED: We are connected through open communication, a curiosity to understand more and we embrace our differences.

COMMITTED: We are committed to putting our customers first, supporting each other, our team, and the welfare of pets.

COURAGEOUS: We are courageous to challenge ourselves and each other to lead, learn, listen, change, and evolve.

PROUD: We are proud of our products, service, people and proud to work for Pedigree Wholesale Limited.

If you would like to apply for the role, please send your CV to michelleb@petproducts.co.uk